Privacy Policy

Privacy Policy

Effective Date: 7/01/2025

Little Pink Houses of Hope (“we,” “our,” or “us”) is committed to respecting and protecting your privacy, including any sensitive medical information you may share with us. This Privacy Policy describes how we collect, use, store, and disclose personal data, including health-related information, and your rights regarding that data.

  1. Information We Collect

We may collect the following categories of personal and sensitive information:

  1. General Personal Information
  • Full name, address, phone number, and email address
  • Date of birth, gender, and demographic information
  • Donation details and payment information (excluding full card numbers)
  • Volunteer, participant, or client records
  • Communications with our staff or volunteers
  1. Medical and Health Information
  • Medical history or current health conditions provided through forms, screenings, or consultations
  • Information about disabilities, accommodations, allergies, or medications
  • Emergency medical contacts and instructions
  • Mental health or wellness data provided voluntarily through programs or services

We collect this data only when necessary for participation in our programs, to ensure your safety, or as required by law.

  1. How We Use Your Information

We may use your information to:

  • Provide services and support tailored to your health or medical needs
  • Evaluate eligibility for certain programs or services
  • Ensure safety and accessibility at events or volunteer activities
  • Comply with medical, safety, and legal obligations
  • Communicate with you about services, resources, and updates
  • Process donations or manage organizational operations
  • Statistical or demographic data sets for necessary granting requirements

We will not use medical information for marketing purposes without your explicit, informed consent.

  1. Legal Basis for Processing

If applicable under GDPR or similar regulations, we process your data based on:

  • Consent – When you voluntarily provide sensitive information
  • Legal obligation – When required by law
  • Vital interests – To protect life or health in an emergency
  • Legitimate interest – To manage programs effectively, provided it does not override your rights
  1. Sharing and Disclosure

We do not sell or trade personal or medical information. We may share your data only:

  • With trusted service providers (e.g., case management software, cloud storage, email systems), bound by confidentiality agreements
  • With medical professionals in an emergency or when medically necessary
  • With government or regulatory authorities, when legally required
  • With your written consent, for specific third-party services
  1. Data Security

We implement administrative, physical, and technical safeguards to protect personal and medical information from unauthorized access, use, or disclosure, including:

  • Encrypted digital storage and transmission
  • Access restrictions for staff and volunteers
  • Staff training on confidentiality and data protection
  1. Your Rights

You may have the right to:

  • Access your personal and medical data
  • Request corrections or updates to your information
  • Withdraw consent where applicable
  • Request deletion or restriction of your data (subject to legal exceptions)
  • Receive a copy of your data in a portable format

To exercise these rights, contact us at [Insert Contact Email].

  1. Data Retention

We retain personal and medical information only for as long as needed to fulfill the purposes outlined above, unless longer retention is required by law or regulation (e.g., public health or financial recordkeeping).

  1. Children’s Privacy

If we collect medical information about minors (under 18), we do so only with verifiable parental or guardian consent and treat this data with the highest level of protection.

  1. Cookies and Website Analytics

Our website may use cookies or tracking tools for analytics and functionality. No medical information is collected through our website cookies.

  1. International Users

If you are located outside [Insert Country], please note that your information may be transferred to and processed in [Insert Country]. We will take appropriate measures to protect your data in compliance with applicable laws (e.g., GDPR).

  1. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. We encourage you to review it periodically. The “Effective Date” at the top reflects the date of the latest update.

  1. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Little Pink Houses of Hope
2442 Tribek Court, Burlington, NC 27215
leslie@littlepink.org
336-213-4733
www.littlepink.org