Team Pink Training 1Your Role2Team Pink Teams3Retreat Structure4Ambassador5Leaders6Team Pink and VolunSTARS7Standards8Confirm! Your Name* First Last Choose the retreat location you are involved with.*Carolina Beach, NCScottsdale, AZSt. John, USVITopsail Island, NCHatteras Island, NCKey West, FLSedona, AZOcean City, MDMarco Island, FLBlue Ridge, GACosta RicaEmerald Isle, NCOrange Beach, ALGrand Haven, MISE Shoreline, CTManistee, MILake Tahoe, CAOak Island, NCTybee Island, GAMyrtle Beach, SCEstes Park, COBuxton, NCCentral Coast, CANew Smyrna Beach, FLNorthern Outer BanksFort Morgan, ALYour Role as a Team Pink Member Team Pink is comprised of local volunteers who have been working on the retreat throughout the year. You often come alongside the VolunSTARS throughout the retreat week to assist with serving meals, helping with activities, assisting with childcare, etc. You have greatly invested your time, resources and love into this retreat, assisting the Retreat Coordinator in planning and preparing for the week. Understanding your role will hopefully help you feel confident in serving the participants during the retreat. You are amazing in terms of the loving service you offer our families and retreat volunteers. Your volunteer service is about providing what money cannot buy. We believe that if you show up and love on our families and make them feel loved that will be enough. Our goal is to foster loving relationships by our words, actions, service, and connections. Not only will families grow in love during our retreat weeks, but will continue their Little Pink experience long after the retreat ends. I can serve on Team Pink by...* Showing up Loving the families Being a team player All of the ABOVE I can be "Ridiculously" present by...* Being engaged with the families Attending events Staying off my cell phone All of the ABOVE Your main goal is to be "Ridiculously Present" What does that mean? Basically, the Little Pink families attending are the most important things in your world this week. Take time to focus on the person, listen and learn what they have to say. This week will have many logistics and details, but the focus is not on the logistics, it is about the people. Team Pink Teams Leading up to the retreat and during the retreat week, there are many ways that Team Pink Members may assist the retreat coordinator. The opportunities for each retreat location vary, but listed below are some possibilities. Scheduling Team: taking the work of the committee and creating a plan for the week being the point person for people to check with when scheduling for the week. (for example, if someone is securing an activity and the meal needs to be close by, this takes coordination) communicating with Retreat Coordinator when you have questions regarding schedule. Getting information on cost for each meal or activity (if any). Preferred donation of meals and activities. Meals Team: Securing meals for families and volunteers. Working with restaurants, community organizations, churches, etc. to get adequate meals for families and volunteers. Important to work with Scheduling committee when making final preparation so that the location of meals coincides with location of activities. Getting information on cost for each meal. Preferred donation of meals and activities. Activities Team: Create a schedule for AM and PM activities for families. Activities should be scheduled being mindful of participants. For example, zip lining is an activity that all skill levels can do; a 5 mile hike in the altitude with a tired cancer patient might be very difficult. Work with local merchants and vendors to explain the mission and secure activities. Secure information on cost for each activity. Preferred donation of meals and activities. Hospitality Team: Work to secure items for welcome bags for families or gifts throughout the week Take LP information to local hospitals and support groups Work with schools or groups who might want to do personalized cards or gifts Conduct a supply drive for items needed for retreat Decorate for special events or meals PR/Marketing Team: Send out local press releases (template created by LP) to various news organizations explaining programming and housing needs. Contact local television stations regarding the upcoming retreat for possible coverage (TV typically likes retreat days where there is good visual activity i.e. paddle boarding, horseback riding, etc.) Look to connect Little Pink with possible grant and corporate partnerships. Little Pink can submit applications to foundations and corporations to financially support your retreat. Additionally, individual letters for a specific ask (adult night out dinner, passes for an event, etc.) can be generated from the home office or templates given. Represent Little Pink in community events- Spring/Fall Festivals, Medical events, etc. Retreat Structure A Little Pink retreat is designed to create fun, memorable activities for families to enjoy each other and new friends. Team Pink works all year to seek donations and make connections that provide the perfect week for families to feel love, joy and hope. We are excited to share our focus on building a Team that cares for and loves our families well. Please carefully read and consider the information regarding your service as a Team Pink member. Your retreat coordinator will follow up with more training, both before and during the retreat week. We believe we have the best people to serve our families, and it starts with YOU! Schedule - Little Pink will utilize the Little Pink App to communicate the schedule. We will go over the schedule in detail before the retreat. Come well rested and be prepared for a busy week! Each retreat week looks different based on the local area resources. Below is a typical day on a retreat, with activities varying throughout the day: 9:00 am – Prepare for the morning activity 10:00 am – Morning activities like beach play, kayaking, pottery making, fishing, SUP, etc. 12:00 pm – Lunch as a Group 6:00 pm – Dinner as a Group 7:00 pm – Evening Activity - game night, boat ride, ice cream, crafts, night out for adults. Team Pink may be busy preparing for the day’s activities during the actual down times for families. True or False!Serving with Little Pink will be all work and no play.* False True FALSE – Are you kidding? We play all week… while we are working! Everything in the schedule is set in stone.* False True FALSE – Rain, wind, ...life happens and decisions are made on the fly to accommodate activities, meals, etc. Go with the flow and SMILE! We will be cooking every meal for the families.* False True FALSE – Be ready to help with the set up and cleanup of meals and cooking as needed. Coming to the retreat well rested will be the best preparation I can make for the week.* False True TRUE – Definitely True! My efforts to serve the families by being engaged and deliberate in the activities will always be appreciated and acknowledged.* False True TRUE – Little Pink greatly appreciates your kindness and generosity by giving a week of your time, energy, and resources to make a difference in our families’ lives. The gift of YOU is priceless and we hope that you realize our deep gratitude and love, even if you may not feel it from others. VolunSTARS and Team Pink have the same roles.* False True FALSE – Although the roles are very different, the care and love received by the families from both types of volunteers are equally important. Your Role as a Little Pink Ambassador Our goal is to foster loving relationships by our words, actions, service, and connections within the communities in which we serve as well. One way to prepare for sharing about Little Pink is to develop and practice your “T-shirt” speech, thus called because when people see all of us in our t-shirts, they want to know what is going on! What is your ‘elevator’ or ‘T-shirt’ speech? Our very visible T-shirts invite others to ask who we are and what are we doing. Your expression of your love and passion for Little Pink entices them to find out more about LP or possibly make a donation. Points to touch on: pick 2 or 3 easy ones for you to remember Free week-long vacations for breast cancer survivors and their families Non-profit organization – 501(c)(3) registered We serve the whole family – not just the survivor 15 different locations around the country Family heals together and connects with others 8-11 families at each location Supported by the community – through donations Write a draft of your speech below choosing a few key points to touch on, making the last point your personal connection to Little Pink. This personal connection is the hook that draws others into your story about Little Pink. (You can choose more if you like, but keep it short and clear)Your Little Pink T-Shirt Speech!*Before the retreat, you will share your speech with another Team Pink Member. Retreat Leadership The retreat week is led by two amazing volunteers who have been trained by Little Pink to lead you and the families well. Retreat DirectorThe primary leader during the week is the Retreat Director. Little Pink selects and trains this leader carefully to love and lead the volunteers and families throughout the retreat. Their primary role is to “emcee” the week, guiding everyone through the activities and supporting the families and volunstars. Read their job description below. Responsibilities of the Retreat Director Directs retreat week Makes early contact with families and VolunSTARS Financial manager Makes decisions with coordinator Leads and loves VolunSTARS as they support families Facilitates relationships Retreat CoordinatorThe primary leader prior to the retreat and major planner of the activities and details of the week is the Retreat Coordinator. This is likely a local person who lives or works in the community and has developed connections for securing the needed meals, activities, and properties for the week. This person works months out to create a special week for the families, often in tandem with members of Team Pink. Read over their job description. Responsibilities of the Retreat Coordinator Local in community –spark for LP promotion Liaison for LP Office Coordinates week – schedule, activities, vendors, meals Leads Team Pink, a local group who supports the Retreat Coordinator by helping both pre and during the retreat Facilitates details True or FalseNo one is the boss of me.* False True FALSE – We all are responsible to others, especially when volunteering to serve on a Little Pink retreat. Leaders can’t lead if others aren’t willing to follow. Please come ready to proactively see how well you can lead by serving. Retreat directors and Retreat Coordinators are essential to the success of a Little Pink retreat.* False True TRUE – Yes, and so are you! Sometimes the most loving thing to do is the hard thing.* False True TRUE – Retreat leaders will sometimes have to speak to behaviors, attitudes, or actions that reflect poorly on Little Pink’s values or are hurtful to the participants’ retreat experience. Please accept correction with the grace and love with which it is intended. Team Pink and VolunSTARS Let’s explore the differences between Team Pink and VolunSTARs! VolunSTARs are the volunteers specifically tasked with caring for the families. They receive specific training in relating to the families and in interacting appropriately with them while caring for their needs. Each VolunSTAR is assigned a family to serve during the week. VolunSTARs commit to be at the retreat for an entire week, often using vacation time and securing their own travel to serve at the retreat locations. They stay together in accommodations provided for them, dine with the families, and secure donations to offset that cost. VolunSTAR vs Team Pink - What's the difference?Usually travels to the retreat location* VolunSTAR Team Pink NOPE – Try again! Works only during the retreat week – is assigned and directly serves a family during the retreat* VolunSTAR Team Pink NOPE – Try again! Does not have to be present 24/7 during the retreat week* VolunSTAR Team Pink NOPE – Try again! Required to complete application, training, and background check* VolunSTAR Team Pink Both! NOPE – Try again! Works directly with Retreat Coordinator to plan, prepare and carry out the retreat week plans* VolunSTAR Team Pink NOPE – Try again! Stays at the volunteer accommodations* VolunSTAR Team Pink NOPE – Try again! Works year round within the community as LP ambassadors to develop relationships and donors* VolunSTAR Team Pink NOPE – Try again! Works to make the retreat amazing for participants, community vendors, and everyone involved* VolunSTAR Team Pink Both! NOPE – Try again! Understanding Little Pink Standards We have high standards and expectations that we require of those who would be in direct contact with our families. Why do these standards mean so much to us? We want to create an atmosphere of loving relationships, hopeful experiences within a nonjudgmental environment for our families. We believe these standards help guide those who serve with us to embrace our expectations. Lets’ review them to see the motivations and actions behind being an exceptional member of Team Pink. For each phrase, pick the word that best reflects why this standard or expectation is important to Little Pink. Why are the standards important? 1. Pick the category that best reflects why these standards or expectations are important to Little Pink. Maintain a high standard of integrity Honor Little Pink by remembering your conduct reflects well on the organization. Understand that every interaction is a possible first impression. Categories* LP Ambassador/professionalism Safety/risk management/liability Teamwork Relationships/Valuing People NOPE – Try again! 2. Pick the category that best reflects why these standards or expectations are important to Little Pink. Be flexible and have problem solving and conflict resolution skills Work together to make sure that everything gets done. Participate in training and meetings Categories* LP Ambassador/professionalism Safety/risk management/liability Teamwork Relationships/Valuing People NOPE – Try again! 3. Pick the category that best reflects why these standards or expectations are important to Little Pink. Handle logistics and implementation of assignments Understand the task or activity. Come with necessary materials and supplies. Offer to help with household care or laundry Categories* LP Ambassador/professionalism Safety/risk management/liability Teamwork Relationships/Valuing People NOPE – Try again! 4. Pick the category that best reflects why these standards or expectations are important to Little Pink. Be ridiculously present Be flexible and have problem solving and conflict resolution skills. Serve as a community liaison to create awareness of Little Pink’s mission. Categories* LP Ambassador/professionalism Safety/risk management/liability Teamwork Relationships/Valuing People NOPE – Try again! 5. Pick the category that best reflects why these standards or expectations are important to Little Pink. Watch your assigned child throughout each event or activity Observe water activities with diligence Follow all guidelines given by vendors during activities Categories* LP Ambassador/professionalism Safety/risk management/liability Teamwork Relationships/Valuing People NOPE – Try again! 6. Pick the category that best reflects why these standards or expectations are important to Little Pink. Embrace the differences in all retreat participants, whether families or retreat support Write thank you notes to those who supply goods or services for the retreat Develop relationships within your interactions, whether families, volunteers or community donors. Categories* LP Ambassador/professionalism Safety/risk management/liability Teamwork Relationships/Valuing People NOPE – Try again! 7. Pick the category that best reflects why these standards or expectations are important to Little Pink. Have Good communication. If you have questions, suggestions or concerns, ask! Use your “filters” to choose words wisely and “keep stuff in the bubble” Be courteous and punctual Categories* LP Ambassador/professionalism Safety/risk management/liability Teamwork Relationships/Valuing People NOPE – Try again! 8. Pick the category that best reflects why these standards or expectations are important to Little Pink. For the protection of all family members, staff, volunteers, and visitors, Little Pink prohibits any isolated moments between an adult and another adult or child at any time. Volunteers on retreats or at local events will be identified by wearing their LPHOH name tag or lanyard. All Volunteers will wear LPHOH apparel to all activities. No posting pictures or names on social media. Report any accidents or emergencies Categories* LP Ambassador/professionalism Safety/risk management/liability Teamwork Relationships/Valuing People NOPE – Try again! 9. Pick the category that best reflects why these standards or expectations are important to Little Pink. Smoking is prohibited for Volunteers at all LPHOH activities. Limit cell phone usage to Little Pink communications while at LPHOH activities and events. Little Pink dress code tries to address the holistic needs of our participants. Honoring this dress code enables us to create an environment of comfort if anyone is experiencing body image issues. We want the focus on their beauty, not ours. Categories* LP Ambassador/professionalism Safety/risk management/liability Teamwork Relationships/Valuing People NOPE – Try again! 10. Pick the category that best reflects why these standards or expectations are important to Little Pink. Act as an appropriate role model at all times Limit cell phone usage to Little Pink communications while at LPHOH activities and events. Alcohol and Volunteer Policy - All volunteers should remember that they are in service to Little Pink and the community views them as such. It is inappropriate to have a drink in areas where families or community supporters might be present (event, community pool, local restaurant, bar, on the beach, in public, etc.) At no time should volunteers be drinking with any participant. Additionally, no underage drinking is allowed under any circumstances. Categories* LP Ambassador/professionalism Safety/risk management/liability Teamwork Relationships/Valuing People NOPE – Try again! As you can see, there could be multiple answers for several of these standards. At the root of all of them is RELATIONSHIPS – connections made that can forge new friendships, new donations, new volunteers and new opportunities for HOPE. Thank you for giving your time and energy in completing this training. We hope that you feel prepared, informed and inspired to serve our families with great love and intentions. Any questions will be addressed with a short call 6 weeks/1 month before your retreat. You may call or email us with any needed information. I am feeling..* Ready and roaring to go...what's next! A little overwhelmed, but I'm excited to serve! What parts of the week are you most excited about?*What parts of the week are you most nervous about?*What strengths do you bring to share with everyone?If you have any questions or concerns, let us know!You will now be forwarded to the final step to verify you have completed this training! Thank you for your participation
